Thomas Edison said it famously, “Genius is 1% inspiration and 99% perspiration.” This hard-hitting book is all about that 99%--executing on  innovation in the 21st Century world of exponential and unpredictable change. The book, in an innovative multimedia format, provides an agenda for enabling innovation in your organization, and lays out a strategy framework for execution by harnessing the revolutionary business platform, the Cloud. Creativity and great ideas will always be important--but execution is all when it comes to business innovation. Thus, the book is an impassioned plea to reinvent innovation as we know it-- to rethink the fundamental assumptions we have about business innovation and innovate innovation itself.
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More than ever, success comes from a purpose beyond earning money. Success must be based on integrity, but how can we cherish integrity while facing fierce competition and office politics. The book helps to focus on self-development to the benefit of your environment, while being rewarded for your efforts. Apply the Samurai principles consistently and you may surprise yourself. Integrity is not naivety and kindness does not equal weakness. It is time to put the art back in the business and the Samurai back in the professional.
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In the decade after publication of the seminal book, Business Process Management: The Third Wave, much has been written about BPM concepts and vision. Yet Zen Master Thich Nhat Hanh teaches us, “Once there is seeing, there must be acting. Otherwise, what is the use of seeing?” Finally, now comes the first real-world story that shares the lessons learned by doing the work of strategic BPM in one of the world’s largest organizations. Don’t just read this book; apply the hard-earned lessons in your organization.
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There are some fierce new competitors on the block, ready to engage your company, and you personally, in extreme competition. In this riveting new book, Peter Fingar and his colleagues from around the globe sound a penetrating wake-up call to governments, companies, organizations, and individuals alike. Bringing great urgency to the book’s pages, Fingar makes it crystal clear that we are not on the brink of a great transition -- we've already crossed the threshold to a new economic world order. This thought-provoking book is the definitive guide to winning in the new age of global competition.
[Description] [Don't Miss the Wake-Up Call presentation!]

Thomas Friedman's runaway bestseller, The World is Flat, is dangerous.  By what it leaves out, it does nothing more than misinform the American people and our leaders. Aronica and Ramdoo show that the world isn't flat; it's tilted in favor of unfettered global corporations that exploit cheap labor in China, India and beyond. This concise monograph brings clarity to many of Friedman's misconceptions, and explores nine key issues that Friedman largely ignores, including the hollowing out of America's debt-ridden middle class. Refreshingly, you can now gain new insights into globalization without weeding through Friedman's almost 600 pages of ill-informed, grandiloquent prose and bafflegab. (Available in Simplified Chinese).[Read more...]

Not since Eliyahu Goldratt's 1984 breakaway book, The Goal (2 million in print), has such an intriguing business message been presented at the intersection of business and entertainment. Garimella separates the hype from the reality, arguing for the new mindset and corporate culture necessary to sustain a true process-oriented organization. Process management can enable innovation, address compliance, increase controllership, manage risk, improve customer-centricity, and ensure agility. He turns the inevitable alphabet soup of terms into a gourmet's delight with true business substance. Required reading for anyone wanting to succeed in the brave new world of total global competition. [Read more...]
 

What do your customers really want? "More for less," of course! They want more value, more service, more consistent delivery, more accuracy, and ever more responsiveness. And, they want to pay "less" for this "more," along with less hassle, less bureaucracy, and less sales pressure. There's no magic to providing more for less, but it requires a management mindset that's different from the norm --and that's precisely what this book is about. With clarity and insight, Spanyi has penned the definitive guide for business leaders who are determined to deliver more for less.
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This landmark book heralds a breakthrough that redefines competitive advantage for the next fifty years. Don't bridge the business-IT divide: Obliterate it! The book is the first authoritative analysis of how third-wave business process management (BPM) changes everything in business and what it portends. While the vision of process management is not new, existing theories and systems have not been able to cope with the reality of business processes--until now. This book describes a radical, simplifying shift in process thinking and technology that utterly transforms today's information systems and reduces the lag between management intent and execution. 
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This is a book about new sources of competitive advantage. It’s about time-based competition, and flawless execution of business strategy. In lieu of growth markets, and faced with growing uncertainty and global competition, companies must  change, or their competitors who reinvent the way they work will run circles around them. Why is it that, given two companies with approximately the same assets and number of skilled employees, they achieve completely different results? One struggles; the other grows profits. From where do those profits come? It’s about how work gets done, how companies do what they do. Though that may, at first glance, sound a little boring, Operational Transformation is the next frontier of business advantage. 
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We are now witnessing a grand globalization of white collar work, outsourcing, offshoring and other new forms of extreme competition. Industry and national  boundaries have become a blur. All is changed, and no industry is exempt. Pioneering companies have already disrupted incumbents and come from nowhere to dominate their industries. Their secret sauce? Business process management (BPM). This book brings together some of the best minds to explore the role and value of BPM, and what it portends. In its pages you will find the essential discussions and insights, straight from the thought leaders. In Search of BPM Excellence is for those who want to sustain the success of their businesses in the midst of the current sea of change. Is your company ready for extreme competition?
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British Computer Society Fellow, Martyn Ould, has written the groundbreaking book about a pioneering BPM approach and method. It provides a rigorous way of understanding the mass of concurrent, collaborative activity that goes on within an organization, giving you a solid basis for developing IT systems that actually support your business processes. It is about modeling organizational behavior in a way that is revealing and communicative, showing exactly what processes there are and how they interact. The architecture is derived from an understanding of what business the organization is in, rather than its current structure or culture. 
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Despite advances in business automation over the past fifty years, the heart and soul of every organization is still its people—without whom the organization will stop dead in its tracks. Yet there is presently no complete way to manage the complex, continually changing work processes carried out by humans—and current work support technologies treat people as if they were cogs in a machine. Frankly, we need to do better. This landmark book combines insights drawn from biology, psychology, social systems theory, and learning theory with a deep understanding of business process analysis to form a complete theory of human work. ...
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You’ve no doubt seen or heard talk of "IT Doesn’t Matter" in the May 2003 issue of Harvard Business Review. It’s one of those rare pieces of Harvard-speak that will be heard around the world. As Information Week reported, "Carr’s unshakable belief [that IT is now a commodity] leads him to a conclusion that’s no doubt provocative, but also profoundly short sighted and dangerous." Has IT has reached the Winter of its life? Or is it Springtime, the season of growth for forward-thinking companies like GE, Dell, Wal-Mart and others determined to dominate their industries in the decade ahead? Read Smith & Fingar's critical analysis, and you decide. 
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The world's leading companies now look outward to emphasize a deep understanding of their customers, and what it takes to make their customers successful.  These leading companies are intent on achieving Successful Customer Outcomes, everywhere, all the time. Thrive! discloses how you can learn and deploy these new ideas --immediately. This concise monograph is about realigning your organization for dramatic and immediate results in order to maintain your competitive edge in the new world of total global competition. Towers and McGregor show how you can hone your priorities and strategies by shifting from the old way, with its bear traps and cul-de-sacs, to the new mindset needed in the Age of the Customer. You will never think about business in the same way again.  
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Seemingly simple ideas are often the most powerful, and the hardest to uncover. In the 20th century, it was Peter Drucker's Management by Objectives. In the 21st century, it's Management by Expectation.  Schurter reveals the simple, yet powerful, idea of defining your business, not in terms of the goods and services you provide, but in terms of "customer expectations."  Providing clear and actionable guidelines, along with examples from FedEx, Virgin Mobile, Best Buy and a budget airline, he explains what companies can do to increase the customer pipeline, convert higher percentages of that pipeline to profitability, and extend the duration of the customer relationship where profitability is at its peak.
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Just as factory automation revolutionized manufacturing in the 20th Century, business process management (BPM) is poised to dramatically change the way 21st Century organizations conduct business and serve their customers. Although much has been written about the benefits of BPM, this is the first truly practical book that goes beyond the theory to provide an in-depth understanding of BPM and the way it changes the way organizations work. Unique to this book, readers who want to bring the concepts to life can request complimentary business process modeling and optimization software and examples for a hands-on BPM experience.
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This book is best suited to those business leaders who have a burning desire to win. It's a book with a compelling message about the resurgence of business process thinking for competitive advantage. In an easy-to-read format, the book outlines why and how thoughtful CEO’s and leadership teams can manage enterprise business processes as the means to transform their good companies into great ones. Spanyi's book is a must read for business leaders searching for ways to manage the business in a more integrated manner by applying 21st century BPM techniques, thinking and technologies. 
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The Internet makes possible an entirely new way of doing business and competing. Economic transactions become frictionless as they move from places to spaces. This book distills what management needs to be doing and thinking today to prepare their companies for the ride ahead. Now that doing business on the Internet is reaching the mainstream, it's no longer e-business or e-commerce --it's just business and commerce. The authors take the mystery out of the profound changes being ushered in by the ability to connect anyone-to-anyone or any computer-to-any-computer across the globe. The book signals the death of the e-hype and the beginning of the real work of building corporations that will thrive in the years ahead. 
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This comprehensive guide takes a holistic view of business and technology, enabling CEOs, COOs, CTOs, CIOs and project development teams to move boldly into their post dot.bomb e-Business initiatives. Unique among the many books written about e-Business, this book addresses the requirements of large-scale, mission-critical applications where agility, scalability and reliability are essential. The book teaches, inspires action, and shares insight from the authors' pioneering work with Fortune 1000 companies including GE, MasterCard and American Express. It's the one reference business and technology practitioners need to map the road ahead -- and then act decisively! [Description] Click on book cover to learn more.
 

Software Product Management Essentials is a hands-on guide to help new product managers sift through the numerous tasks and responsibilities involved in this pinnacle job. The book is loaded with tips and example best practices to help even experienced product managers optimize their time and effectiveness. The book focuses on the unique challenges of being a Product Manager in a small to mid-sized software company. It provides a framework for the role of the Product Manager in an environment where there are few resources available to help in tackling the many things needed for a quality, on-time delivery of software. [Description]  Click on book cover to learn more.