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Print Edition is available from
Whether you are currently carrying out business transformation
projects building your team to reach that level, this book provides
a wealth of practical information to improve your outcomes while
reducing risk. Decades of experience have been distilled into over
800 hints that address activities, concepts, techniques, and
recommendations that have been proven through hands-on fieldwork.
These hints will help you tackle complex issues while others share
details that can make a big difference in how smoothly a project
goes and help ensure an effective outcome.
--What They Are Saying--
"The authors of the Business Transformation Field Guide have
distilled decades of hands on experience into an easy to read and
comprehensive guide to successfully running large, complex
enterprise projects. The advice is refreshingly practical and
contains insights that you don't often find in books about business
change. This is a book that all business transformation
professionals should not only read but read and read again as there
is such a wealth of knowledge that new ideas and tips can be picked
up on each reading. It's like having your own personal business
transformation mentor available on demand." Diana Davis, Senior
Editor, PEX Network
"I feel the Business Transformation Field Guide is a tremendous
resource and absolute must have for every professional that is
tasked with executing, participating, or directing business
operational change" William LaFollette, Operational Excellence
Leader, Accumen, Inc.
"The Field Guide is an all-encompassing look at how to run a modern
business transformation project from starting strategy to completed
project and beyond. Although it leans toward Business Process
Management (BPM) projects, this practical guide, by senior business
consultants who have "been in the trenches," is a major how-to guide
for running any significant project. Business transformation
projects are more important than ever and doing them right can be
difficult. This guide illuminates why Project Managers are so
valuable and covers a vast array of topics from how to build a
Center of Excellence (CoE) to how to deal with temporary outside
resources (contractors) and even what to include on weekly status
reports. Great work by a great team!" George Barlow, CBPMP, OCEB,
"This 'Field Guide' provides practical advice for all phases of a
process-led transformation. It shares valuable lessons learned that
every process improvement initiative can benefit from. The book is a
great read for process management practitioners." Dr. Mathias
Kirchmer, Managing Director and Co-CEO, BPM-D
"There are a lot of 'how to' books written on this subject.
Typically I review them with a skeptical eye, which was the case
here. After reading the Business Transformation Field Guide, my
first thought, 'where was this book when I started?' This Guide
would have been instrumental in avoiding many pitfalls that leaders
face. As a seasoned leader, we can't remember or know everything.
The guide helps to ensure you are thinking holistically and
reinforcing critical areas that are key to successful
transformation. I would recommend this book to transformation
leaders regardless of their years of experience." Eric Thompson, VP
Operational Excellence Wyndham Worldwide
"A broad yet acceptable explanation of a wide range of issues and
pragmatic considerations for business practitioners. Takes the
reader through the journey of business transformation by providing
clear and pragmatic nuggets of experience and expertise that the
authors call "hints." All in all, a really practical field guide
structured around a comprehensive business transformation
methodology. Denis Gagne, CEO & CTO, Trisotech
About the Authors
Daniel C. Morris, the author of 5 books on Business Transformation,
a columnist for the Process Excellence Network (PEX) since 2011,
international speaker at over 40 conferences, and member of the
Association of Business Process Management Professionals
international board of directors. Former board member of the
Business Architect Association (now the Business Architect Guild)
board of directors, and member of the Forrester Research
International BPM Council. Dan, who is currently a Managing
Principal with Wendan Consulting, has served as the North America
Practice Director for Business Process Excellence for three major
international consulting firms, as a CIO, and as an Executive
Consultant with IBM.
Dan has also served on multiple BPM committees and is a key author
of the ABPMP BPM Associate and Architect certification tests and the
Business Architect certification test.
Dan is a hands on manager who has been involved in over 50 BPM based
projects (including rescue projects) in a variety of industries.
Working with leading firms, clients, and associations, Dan has
helped to create BPM concepts and techniques - which he has written
about since the mid-1990s. Dan's earlier books have been best
sellers in multiple geographies. His book "Re-engineering Your
Business" has been translated into 9 languages and has helped to
shape Business Transformation as a formal discipline.
Rod Moyer has over 25 years of experience as a consultant
improving businesses from a strategy perspective straight through to
step by step implementations and improvements. As a co-author of the
ADDI BPM methodology and a Managing Principal with Wendan
Consulting, he has devoted the past several years to improving the
way businesses approach BPM so that addressing business needs
becomes the primary focus and actual result.
As an executive consultant, Rod has served in leadership positions
in both international firms and boutique companies. He has assisted
start-ups as well as turnarounds and process improvement projects in
established companies. In his engagements, he has frequently served
as the "bridge" between business and technology to ensure solutions
leverage technology, while at the same time meeting business needs
in a way that works for the business managers.
Rod has authored and co-authored numerous columns, papers and
presentations. He has also co-authored reference manuals and
designed and presented training programs.
Keith Leust has extensive experience in Business Architecture and
strategy, change management, leadership development, large-scale
business re-engineering & BPM, technology implementation, and is an
expert in driving transformation to enable modern business design.
With over 30 years of work focused on ensuring “… organizations are
designed to achieve their desired business results,” Keith has
helped drive significant transformation efforts. As a Client Adviser
and Business Architect with Oracle, and now an executive Business
Transformation consultant leading, Keith works directly with leaders
to create and execute holistic solutions to align the leadership,
build business road-maps, and implement organizational change.
Keith began his consulting career with Arthur Andersen where he
co-managed the Northeast Change Management practice. As an executive
with Motorola, Keith was instrumental in the re-architecting of the
cell phone business as well as the transformation of the global IT
He is a Certified Business Architect, a Motorola Six Sigma Black
Belt, and is certified in Myers Briggs.