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If you want breakthrough
business insight for your next business gathering, Peter wrote the book that
redefines competitive advantage for the next fifty years. He brings that
knowledge to life in his provocative talks that deliver just one outcome:
actionable information for executives determined to dominate in the
decade ahead. Never the same, each talk is tailored to meet the individual
needs of your company.
Peter's presentation provided both content and clarity. The content was
insightful and visionary, but pragmatic. The clarity allowed Peter to
connect with our combined business and technology audience --no small
challenge. His presentation was stimulating and his enthusiasm contagious.
--Gregory D. Tranter, CIO, Allmerica Financial
Peter, I want to thank you for a truly
excellent keynote speech on Monday morning. This was a high-impact talk with
exactly the right message for a TDWI audience, and it created a buzz that
continued throughout the week. Again, thanks, and I'll look forward to
working with you again. Regards,
--David L. Wells, Director of Education, The Data Warehousing Institute
... from the
Power of Process World Tour
The Nature of Innovation talk by British Actor, John Cleese (aka
Monty Python), preceded Peter's talk about, How to Execute on Innovation.
This Engergizing E-business tour was kicked off by e-business
pioneer, Dr. Pehong Chen, CEO of Broadvision, and the message of the
process-powered Web was delivered to audiences in Santa Clara, New York,
Chicago, London, Paris, Washington, New York, Milan, Munich and Tokyo.
...Business
Process Management Conference Europe 2005 Keynote
... ahead of the Curve
As a practitioner with over thirty years of hands-on experience, Peter Fingar
is one of the industry's noted experts in e-business, advanced technology
and Business Process Management, as well as an internationally recognized
author. Peter has a unique ability to communicate complex business and
technology concepts so that they are easily understood and actionable.
E-business is not just
about business. It's not just about technology. It's inseparably about both!
Peter is one of the few people that can fuse both aspects for combined
technology and business audiences. Equally comfortable in the Board
Room or the Computer Room, his insight, passion and thought leadership bring
compelling value to his Seminars, Workshops, Briefings and Keynotes.
As a sought after
keynote speaker and seminar leader, Peter has engaged audiences across the
world: Toronto, Riyadh, Vienna, London, Munich, Milan, Paris, Tokyo,
Johannesburg, Dubai, Zurich, Cairo, and across the USA -- including
the The Great 21st Century Business Reformation (London), The Power of
Process World Tour (9 cities in the USA, Europe) Collaborative Commerce
Conference (London), CIO Masters Series (Toronto), Egyptian Cabinet address
(Cairo), AAA Auto Club IT Symposium (Montreal), Lockheed-Martin IT Symposium
(Washington), Object EXPO (New York), Silverstream (Novell) Web-Services
Briefings (13 city tour),Young Presidents Organization, YPO (Cairo),
Lectures at MIT (Cambridge) and Notre Dame, Agile Business Conference
(London), Chordiant CRM Symposium (New York), Association of IT
Professionals National Conference (Florida), 5th Gulf Computer Conference
(Dubai), Technical Resource Connection's Wall Street Briefing on Object
Technology (New York), 5th Congress on Data Processing in Europe (Vienna),
IBM Insurance Technology Symposium (Palisades), The 4th Annual Distributed
Computing Seminar (Tokyo), 2nd Saudi E-Commerce Forum, Allmerica Financial
IT Summit (Mass.), National Computer Conference (Jeddah), as well as
numerous in-house seminars, event keynotes, board room briefings and
workshops. He has assisted leading-edge technology companies in educating
their markets through seminars and workshops. Because he comes from a
position of learning vs. knowing, each seminar brings the latest information
relevant to the rapid developments in business and technology.
His recent
groundbreaking books, Business Process Management: The Third Wave, The
Real-Time Enterprise, Enterprise E-Commerce
and The Death of 'e' and the Birth of the Real New Economy, are
international best-sellers recognized for their thought leadership. They
have been adopted by over 50 top graduate schools in the U.S. and abroad. In
July 2001, The Death of 'e' was ranked as the No.1 book on the new
economy, and dubbed by
Internet World as the "must-read book of the year."
First glance at Peter's writings:
www.bpm3.com
www.mkpress.com
Peter has served as
Technology Advocate for a Boston-based developer of component-based B2B
e-business for clients including GE TPN, American Express, Master Card and
GE Capital. He recently served as a strategy consultant for a $100 million
Internet Infrastructure start-up in the Middle East. He has held technical
and management positions with GTE Data Services, the Arabian American Oil
Company, American Software and Computer Services and Perot System's
Technical Resource Connection. He served as Director of Information
Technology for the University of Tampa and as an object technology
consultant for IBM Global Services. Peter has written six books on busines
and technology, presented conference papers worldwide and published numerous
professional articles. He taught graduate and undergraduate university
computing studies in the United States and abroad. He has played an active
role in promoting the commercial applications of advanced technology for
competitive advantage.
Now that doing business
on the Internet is reaching the mainstream, it's no longer e-business or
e-commerce --it's just business and commerce. Peter takes the mystery out of
the deep and profound changes being ushered in by the ability to connect
anyone-to-anyone or any computer-to-any-computer across the globe in
real-time. His books and speaking signal the death of the e-hype and the
beginning of the real work of building hyper-efficient, hyper-effective
corporations that will continue to thrive in the years ahead.
Peter's talks and
seminars systematically disassemble an enterprise's business processes,
core competencies, and value chains; then reassembles them into dynamic
customer-driven value webs and business ecosystems. Along the way, Peter
explains the emerging business models of collaborative commerce,
digital strategies, and Business Process Management.
Rather than throwing out
the established fundamentals of business (the rules of the so called "old
economy"), Peter builds on and extends the recognized work of the thought
leaders that have shaped today’s business world: Michael Porter's value
chain analysis, Hammer and Champy's business process reengineering, Hamel
and Prahalad's industry reinvention, Rummler and Braches's management of the
white space on the organization chart, Kaplan and Norton's balanced
scorecard, Peter Drucker's management wisdom, Tom Davenport's business
process innovation, and Edwards Deming's quality management.
Peter's seminar provides
the "business aha's" GE's legendary CEO Jack Welch got after being
introduced to the Internet by his former wife, Jane. In fact, the Death
of "e" book is dedicated to Jane Welch, First Lady of the Real
New Economy. Welch launched his "Destroy your business.com before some
upstart in a Silicon Valley garage does!" campaign in 1999 and challenged
all of GE’s line-of-business executives to "Grow your business.com" by
reinventing every aspect --buy, make and sell-- of their business units.
Welch "got it," realizing that the Internet is about business
transformation, not a Web site --that what's
Really New in the Real Economy.
The Program Components
From 30 minutes to 2-days in duration,
each program is tailored from the following topics to meet the
individual needs of your company or event.
1. Competitive Advantage: The Next Fifty Years
The Rise of the Real
New Economy
Extreme Competition
The 21st Century Business Reformation
Technology Enables, Business Changes
The Business Technology Timeline
Dynamic Business Ecosystems
The New Way of Competing: Value Chain Optimization
Value Chains: Arteries of the Economy
Business Process Reengineering (BPR)
Industry Process Reengineering (IPR)
A Walk Over the Hill
The Value Web: Structure of the 21st Century Economy
Business Fundamentals of the 21st Century Economy:
-King customer is now a dictator
-Mass production is giving way to mass customization
-Customers are demanding total solutions
-Industry boundaries are blurring
-Value chains are becoming the unit of competition
-Collaboration and "coopetition"
-Change has become the only certainty
The Rise and Rise of Business Process Management: It’s Inevitable
2. Enterprise Business
Processes
Something Old, Something Very New
Inside the World of Business Processes
The State of Process Management
How Many Business Processes?
The Need for Process Collaboration
Custom Business Processes for Competitive Advantage
Beyond Best Practice, On to Excellence
3. Business Process
Management
and the Process-Managed Enterprise
Why So Difficult Before?
Reengineering Redux
The Path to Execution
BPM Over the Years
From Modeling to Management
Taking Control, All the Way to the Customer
Third Wave BPM at Work
4. Reengineering
Reengineering
The Promises and Problems of Reengineering
A Decade of Lessons Learned
Beyond Reengineering, On to Process Management
The Industrial Engineering of Third Wave Processes
New Rules for the Process-Managed Enterprise
5. Business Process
Outsourcing
The New Look and Feel of Outsourcing
Radical Change Through Business Process Outsourcing
6. Management Theory, R.O.I.
and Beyond
The Process of Six Sigma
Change Management is a Process, Too
Return on Process Investment
Management Theory Yet to Come
7. Implementing Business Process
Management
Systems Thinking: The “Core” Core Competency
Learning to Become a Process-Managed Enterprise
Mastering Business Process Management
Getting Started
The Process Portfolio
The Critical Factor for Success
BPM Strategy and Roundtable
8. The Art of Digital Business
Digital Marketplaces
Web-Services: The Cathedral and the Bazaar
Beyond Web-Services, on to Business Process Management (BPM)
Knowledge Management
Customer Relationship Management: The Soul of Digital Commerce
Content, Commerce, Collaboration, and Context
Collaborative Commerce
9. Technology Breakthroughs:
The Language of Process
An Open Process-Modeling Language Standard is the Enabler
The Business Process Modeling Language
The Impetus and Design Goals for BPM
A Universal Process Language
A Rich Language for Process Engineering
A Foundation for Collaborative Commerce
Tomorrow’s Process Landscape
10. Technology
Breakthroughs:
Business Process Management Systems
The Process-Managed Enterprise
Benefits of a BPMS
Requirements for the BPMS
The Business Process Management System
A Process Server
The Integration of Applications and Processes
Process Management and the IT Industry
Crossing the Process Chasm
A New Era of Business Infrastructure
11. Technology
Breakthroughs:
The Theoretical Foundations of BPM
Changing The Process of Change
A New First-Class Citizen in Computing
Unification of Data, Computation and Interaction
Process-aware Applications
Four Convenient Formats
... The Board Room
Briefing
60-90 minutes. Encapsulates the top view of structural changes in competitive
strategy --- what leaders need to be thinking and doing to achieve value
chain innovation, collaborative commerce and Business Process Management.
This interactive session cuts to the chase for boards of directors charged
with gaining and maintaining market leadership.
... Executive
Briefing and Roundtable
Half day. CxOs and line of business managers spend an afternoon
exploring the new dimensions of competition shaped by the Internet and
Business Process Management, and go out of the box as they interact to bring
home the concepts to their enterprise.
... Seminar and
Workshop
One and two day formats. With a combination of lecture and team activities,
business and technology managers roll up their shirt sleeves and develop
scenarios specific to their company for e-marketplaces, customer
relationship management, value chain optimization and business process
management.
... Keynote
30-90 minutes. Never the same!
Keynotes are designed for technology companies, technology-based organizations
and traditional brick & mortar companies to bring the latest information,
insight and motivation to their constituencies. Ideal for company events,
trade associations and business/ITconferences. Peter always closes with a
call to action and information that can be put to work, not just to survive,
but to dominate in the decade ahead.
For more information
please contact Leonard Sheffield at
LSheffield@mkpress.com
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